Fee Refund & Cancellation Policy

1. Scope of Fee Categories

This policy covers all fees paid through online payment gateways, bank transfers, or physical campus accounts offices, including:

• Online Application / Registration / Entrance Test Fees;
• Seat Confirmation / Admission Fees;
• Tuition Fees, Laboratory Fees, and Integrated Coaching (NEET/JEE/CET/CA) Fees;
• Hostel, Boarding, and Campus Amenities Fees.

2. Application & Registration Fees

3. Admission Withdrawal & Tuition Fee Refunds

If a student or parent decides to withdraw an admitted student prior to or following the commencement of the academic session, refunds are processed strictly as follows:

• Written Notice Required: All withdrawal requests must be submitted in writing to the Campus Principal and signed by the parent or legal guardian who signed the admission undertaking.
• Withdrawal Before Session Commencement: Where formal written notice of withdrawal is received before the official date of orientation/classes, tuition fees paid may be refunded after deducting a reasonable statutory administrative processing fee, as determined by campus rules and educational board norms.
• Withdrawal After Session Commencement: Where a student withdraws after classes have begun, fee refunds (if any) shall follow the graded refund schedule formulated under Department of Pre-University Education guidelines and institutional fee undertakings.
• Hostel & Mess Fees: Food and lodging fees for unused full calendar months may be refunded proportionally, less administrative overheads, provided written notice of hostel vacating is approved by the Hostel Warden.

4. Institutional Cancellation or Program Modification

In the rare event that a specific academic stream, subject combination, or coaching programme is discontinued by the Institution prior to the session start, the admitted student will be offered an alternative eligible stream, or a full 100% refund of all tuition fees paid will be issued without administrative deduction.

5. Payment Errors, Duplicate Debits & Failed Transactions

In the event of an online technical error during fee payment:

• Duplicate Debits: If your bank account or payment card is debited twice for a single transaction, please notify the Campus Accounts Desk immediately with payment proof (transaction reference number, date, and bank statement excerpt).
• Resolution Window: Validated duplicate charges will be reconciled and initiated for refund within 7 to 10 working days.
• Original Payment Method: All refunds will be credited back exclusively to the original payment source (credit card, debit card, UPI ID, or originating bank account).

6. Mode of Refund Settlement

Approved refunds are processed via electronic NEFT/RTGS bank transfer to the bank account registered by the parent/guardian or via reversal through the payment gateway. No cash refunds will be handed out under any circumstances.