Privacy Policy

1. Introduction

Creative Global School ("we," "our," or "the School") is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, store, and disclose personal information in accordance with applicable privacy laws and CBSE guidelines.

2. Information We Collect

Student Information

• Personal details (name, date of birth, address, contact information)
• Academic records and performance data
• Attendance records
• Health and medical information (when necessary)
• Photographs and videos for school activities
• Disciplinary records

Parent/Guardian Information

• Contact details and emergency contacts
• Employment information
• Financial information for fee payments
• Communication preferences

Staff Information

• Employment records and qualifications
• Professional development records
• Performance evaluations

3. How We Use Your Information

We use collected information for the following purposes:

1. Providing educational services and student support
2. Maintaining academic records and transcripts
3. Communicating with parents/guardians about student progress
4. Ensuring student safety and welfare
5. Meeting legal and regulatory requirements (CBSE, government mandates)
6. Processing fee payments and financial aid
7. Organizing school events and activities
8. Emergency contact purposes

4. Information Sharing and Disclosure

We may share your information with:

• CBSE: For examination registration, results, and certification
• Government Authorities: When required by law or regulation
• Educational Service Providers: For specific educational programs
• Medical Personnel: In case of medical emergencies
• Law Enforcement: When legally required or for student safety

We do not sell, rent, or trade personal information to third parties for commercial purposes.

5. Data Security

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure physical storage of paper records
• Password-protected digital systems
• Limited access to authorized personnel only
• Regular security reviews and updates

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Student academic records are typically retained permanently, while other information may be retained for specific periods as per CBSE and legal requirements.

7. Your Rights

You have the right to:

• Access your personal information held by the school
• Request corrections to inaccurate information
• Withdraw consent for certain uses (where applicable)
• File complaints regarding privacy concerns

8. Photography and Media

The school may take photographs and videos during school events and activities. These may be used for:

• School publications and newsletters
• Website and social media
• Promotional materials
• Yearbooks and memory books

Parents/guardians may opt out of such photography by notifying the school in writing.

9. Third-Party Services

We may use third-party services for:

• Online learning platforms
• Communication systems
• Payment processing
• Transportation services

These services have their own privacy policies, and we encourage you to review them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and communicated to parents/guardians through appropriate channels. Continued enrollment constitutes acceptance of any updated policy.