Terms Of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legal agreement between Creative Global School ("School," "we," "us," or "our") and the parents/guardians ("you," "your") of students enrolled in our institution. By completing the enrollment process, paying fees, or using any school services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. School Services

Creative Global School provides educational services including but not limited to:

• Academic instruction as per CBSE curriculum
• Extracurricular activities and sports programs
• Library and laboratory facilities
• Counseling and guidance services
• Transportation services (where applicable)
• Meal services (where applicable)
• Online learning platforms and digital resources
• Parent-teacher communication systems

3. Admission and Enrollment

Admission Process

• Admission is subject to availability and meeting eligibility criteria
• All information provided during admission must be accurate and complete
• Required documents must be submitted within specified timeframes
• The school reserves the right to verify all submitted information
• False information may result in admission cancellation

Enrollment Confirmation

• Enrollment is confirmed only upon payment of required fees
• Seats are not reserved without fee payment
• Late enrollment may be subject to additional charges
• The school may refuse enrollment for cause

4. Fees and Payment Terms

Payment Conditions

• Fees are non-refundable except in specific circumstances
• All payments must be made in Indian Rupees
• Payment methods: Cash, Cheque, Online Transfer, UPI
• Receipts must be retained for all payments
• Fee defaulters may face service suspension
• Annual fee increases may be implemented with 30 days notice

5. Academic Standards and Requirements

Student Obligations

• Regular and punctual attendance (minimum 75% as per CBSE norms)
• Completion of all assignments and homework
• Participation in examinations and assessments
• Adherence to academic integrity policies
• Respectful behavior towards teachers and peers
• Compliance with school dress code and regulations

Academic Performance

• Students must maintain satisfactory academic progress
• Remedial support will be provided for struggling students
• Repeated failure may result in non-promotion
• CBSE examination registration requires meeting attendance criteria

6. Code of Conduct

Expected Behavior

• Respectful treatment of all community members
• Honest and ethical conduct in all activities
• Responsible use of school property and resources
• Compliance with safety rules and regulations
• Appropriate language and behavior at all times

Prohibited Activities

• Bullying, harassment, or intimidation
• Violence or threats of violence
• Possession of prohibited items (weapons, drugs, etc.)
• Cheating or plagiarism
• Vandalism or destruction of property
• Inappropriate use of technology or social media
• Bringing outside food without permission

7. Disciplinary Procedures

Progressive Discipline

1. Verbal Warning: First offense counseling
2. Written Warning: Documented behavior correction
3. Parent Conference: Collaborative intervention planning
4. Suspension: Temporary removal from school
5. Expulsion: Permanent removal for severe violations

Serious Violations

Certain violations may result in immediate suspension or expulsion, including:

• Violence against persons or threats thereof
• Possession of weapons or dangerous items
• Drug or alcohol-related offenses
• Sexual harassment or misconduct
• Criminal activity on school premises

8. Parent/Guardian Responsibilities

Financial Obligations

• Timely payment of all fees and charges
• Notification of financial difficulties in advance
• Responsibility for damage caused by student

Communication and Cooperation

• Regular attendance at parent-teacher meetings
• Prompt response to school communications
• Support for school policies and decisions
• Accurate and updated contact information
• Notification of student absences

Student Support

• Ensuring student's regular attendance
• Providing necessary learning materials
• Supporting homework completion
• Reinforcing school values at home
• Seeking help for student difficulties

9. Technology and Digital Services

Acceptable Use

• School technology is for educational purposes only
• Users must respect digital citizenship principles
• No accessing inappropriate or harmful content
• Protection of personal and others' privacy
• Reporting of cyberbullying or inappropriate behavior

Restrictions

• No downloading of unauthorized software
• No sharing of login credentials
• No use of school networks for commercial purposes
• No circumventing security measures
• No recording without permission

10. Health and Safety

Medical Information

• Complete and accurate health records must be provided
• Notification of medical conditions and allergies required
• Medication administration requires written authorization
• Regular health check-ups may be required

Emergency Procedures

• Students must follow all emergency protocols
• Parents authorize emergency medical treatment if unreachable
• School may exclude students with contagious illnesses
• Vaccination requirements must be met

11. Transportation Services

For students using school transportation:

• Additional fees apply for transportation services
• Students must follow bus conduct rules
• Transportation routes and timings are subject to change
• Misconduct may result in transportation privilege suspension
• School is not liable for delays due to traffic or weather

12. Privacy and Data Protection

• School may collect and use student information as per Privacy Policy
• Photos and videos may be taken for school purposes
• Student work may be displayed or published with permission
• Academic records are confidential and protected
• Third-party service providers may process data as necessary

13. Intellectual Property

• School curriculum and materials are proprietary
• Students retain ownership of their original work
• Unauthorized copying or distribution is prohibited
• Proper attribution must be given for all sources

14. Limitation of Liability

The school's liability is limited as follows:

• Maximum liability limited to annual fees paid
• Not liable for indirect or consequential damages
• Not responsible for personal property loss or damage
• Insurance coverage applies as per policy terms
• Force majeure events excuse performance

15. Termination of Services

Voluntary Withdrawal

• 30 days written notice required for withdrawal
• All outstanding fees must be paid
• Transfer certificates issued per CBSE guidelines
• School property must be returned

Involuntary Termination

The school may terminate services for:

• Non-payment of fees after notice period
• Serious disciplinary violations
• Non-compliance with school policies
• Behavior threatening school community safety

16. Modifications and Updates

• School reserves the right to modify these terms
• Changes will be communicated with reasonable notice
• Continued enrollment constitutes acceptance of modifications
• Significant changes may require explicit consent

17. Dispute Resolution

• Good faith efforts will be made to resolve disputes amicably
• Mediation may be required before legal proceedings
• Jurisdiction lies with courts in Karnataka, India
• Indian law governs these terms